At Alexandra Events, we take protecting the privacy of our users very seriously. We are committed to being upfront about our privacy practices. This Privacy Policy describes how we use and protect your personal data.  It applies to alexandra-events.co.uk.

This Privacy Policy took effect on 1 July 2023.

The terms “users” or “you” as used in this Privacy Policy, refer to both customers, who use the Site to look for services to hire.

We use information collected about you only as permitted in this Privacy Policy. The Site may contain links to third parties websites. We’re not responsible for the privacy practices or the content of those websites. Therefore, please read carefully any privacy policies on those websites before either agreeing to their terms or using those website. Unless we explain otherwise in this policy, the words and phrases used in this policy have the same meaning as in the Terms and Conditions of Use - available at Terms & Conditions.

By providing information to us when registering as a customer or sending enquiries or otherwise using the Site, you expressly agree to this Privacy Policy. We may occasionally amend this Privacy Policy to reflect regulatory requirements; advances in technology, Site updates and changes in our information collection and disclosure practices. Any new policy will automatically be effective when it is published on the website. You should therefore return here regularly to view our most up to date Privacy Policy. You should also print a copy for your records.

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your enquiries. We may also collect additional voluntary information if you contact us for further information, support and quotes.

In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

• What we collect: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

• Why we collect it: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site and improve your experience.

• How we collect it: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

• Who we share it: shared with our website processor Square Space and Google analytics.

When will Alexandra Events share your information with third parties?

We share information relating to our users with selected third parties who perform services on our behalf and under our instruction (“Third Party Processors”). We ensure that any Third Party Processor which handles information on our behalf does so pursuant to contractual terms which require that the information is kept secure and, where that information contains any Personal Information, is processed in accordance with applicable data protection laws and used only as we have instructed and not for that Third Party Processor’s own purposes (unless you have explicitly consented to them doing so). We may disclose your information where necessary to enforce our Terms & Conditions or other agreements, or to a prospective buyer or ultimate buyer if Alexandra Events itself is sold. We may also disclose your information if necessary to prevent, detect or prosecute illegal or suspected illegal activities or to prevent other damage or in response to a legal action against us or to enforce our rights and claims.

How does Alexandra Events keep my Personal Information safe and secure?

We make the confidentiality and security of your Personal Information our highest priority and we limit access to it to only those Alexandra Events employees who need to come into contact with it in order to fulfil their role and enable the Alexandra Events Services to be provided to you. We follow generally accepted standards to proect personal information submitted to us, both during transmission and after it is received. It is important that you protect against unauthorized access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using the platform. If you have any questions about the security of your personal information, you can contact us at contact@alexandra-events.co.uk

Although we do our best to protect your Personal Information, the transmission of information via the internet can never be completely secure and we are therefore unable to guarantee the security of the information which you share with us at your own risk.

Where does Alexandra Events store my information?

The information we collect from you is stored on secure servers.

Retention of information

Alexandra Events will retain information for up to 7 years after the date of an enquiry or weddings, whichever is the latter.

Alexandra Events will use cookies to collect, in line with this policy, Non-Personal Information from you relating to how you are using the company’s website.

Do third party platforms comply with this policy?

Alexandra-events.co.uk may contain links to third party websites and applications and may sometimes give you the option to export information to those platforms. Please be aware that we are not responsible for the privacy practices of such third party websites.

Your Rights

You may benefit from a number of rights in relation to your information that we process. Some rights apply only in certain limited cases, depending on your location. If you would like to manage, change or delete your personal information, you can do so by contacting us. Upon request, Alexandra Events will provide you with information about whether we hold any of your personal information.

Where you have provided your consent, you have the right to withdraw your consent to our processing of your information and your use of the platform. For example, you can withdraw your consent to email marketing by using the unsubscribe link in such communications or by contacting us. You can choose to withdraw your consent to our processing of your information and your use of the Services at any time by emailing contact@alexandra-events.co.uk to request that your personal information be deleted, except for information that we are required to retain.

Contacting Us

If you have any questions about this policy, please contact us via contact@alexandra-events.co.uk